Returns & Exchanges
At The New York Times Store, we take pride in our curated collection of history and journalism. If you are not completely satisfied with your purchase, most items can be returned or exchanged within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process to ensure tracked delivery back to our facility.
Package Your Items
Securely pack the products in their original packaging, including all documentation and accessories, to prevent damage during transit.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; once received, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing